50% Off Sale - Free UK Delivery* - 0121 318 55 34

  • Minimum 50% Off
  • Best Price & Quality Guarantee
  • Order by 1pm for delivery next day
  • Order online / call for product info 0121 318 55 34

Free UK Delivery On All Orders Over £300

We are only able to deliver on-line orders to you if you have a permanent address on the UK mainland. We will endeavour to fulfil your order by the date set out in the e-mail or phone conversation by which we confirmed your order.

Where this e-mail did not contain such a date we shall endeavour to fulfil your order within the time-scales advertised on the individual products on your order. If you have a postcode starting with AB, BT, DD, GY, HS, IV, IM, JE, KA, KW, PA, PH, PO & ZE they are subject to a delivery surcharge, please contact us for details.

Although delivery is subsidised by ourselves to a third party company, if a change of mind/return has been requested we reserve the right to charge all delivery costs incurred by ourselves for the cancelled transaction. This includes all delivery charges and return fees from our courier. Orders totalling less than 30kg may be dispatched by post or courier.

Delivery is only available on a weekday from 9am - 6pm on Standard, Next Day and 2-Man deliveries. Larger items will arrive on a pallet to further protect the goods and will be delivered by a pallet truck to your door, with heavy items you may need help to bring your purchase indoors as the driver is only responsible for delivering the pallet to a downstairs doorway (this is only if there are no obstacles in the way e.g. narrow pathway or gravel drive) .

If you have selected a product for 'Pre-Order', we will endeavor to fulfill your order within the 'Pre-Order' time-scale advertised. Mobel Oak products available for 'Pre-Order' will not qualify for Next Day, Standard or AM/PM delivery options. With 'Pre-Order' Mobel Oak products, you will be contacted by Kinetics who will propose a delivery slot. If this is not convenient, Kinetics will propose the next available delivery slot in your area. This delivery booking process is managed via text / SMS. If you are unavailable on the first delivery slot, the second delivery slot may be outside of the initial fulfillment timescales advertised. All items are carefully packaged for safe transit and will be carried into your home onto the ground floor only.

The standard vehicle utilised for deliveries is a 7.5 tonne vehicle, but could be a 17, 26 or even 44 tonne articulated lorry. Please make us aware if you live in an area with restricted access (low bridges/small lanes etc). If you are unable, for whatever reason to take delivery of your goods on the pre-arranged delivery day and we have already dispatched your goods, or we are unable to deliver the goods due to restricted access, we shall be entitled to charge you to rearrange the delivery of your item or upon cancellation of your order, refund your payment less the fee levied by our carriers to return the item.

The return charge mentioned will be applicable immediately after the items have left our warehouse, i.e. if the order is cancelled after we have despatched the item but before delivery to the final destination, the return charge levied by our carriers will still be applicable. If our carriers accidentally damage goods in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods or the value thereof.

Please ensure you check the package for any signs of damage. If the packaging on your product arrives with any visible damage please ensure you make a note of this at the time of signing, as a claim for damaged products cannot be processed if signed for as being in perfect condition. Time of delivery is not of the essence in these terms and conditions. We will not be liable for any loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Mobeloak.com or any reasonable rescheduling of delivery.

If you require any further information regarding our delivery process please feel free to contact us.


Vehicle Restrictions:


We will arrange with you a suitable, mutual date for delivery which will be a standard pallet service (approx 110cm x 90cm) with one man driving driving a 17, 26 or 44 tonne vehicle. Customers must make us aware of any restricted access to their property from such vehicles as we cannot accept liability for any resulting redelivery charges.

This applies to both our Standard 3-5 Day, Saturday AM and Next-Day delivery services.

Delivery Costs:

UK MAINLAND
DELIVERY TYPE ORDER UNDER £300 ORDER OVER £300
STANDARD : 3-5 Days*
£19.99 FREE
STANDARD 3-5 Days:
Morning Slot (AM)*
£29.99 £19.99
STANDARD 3-5 Days:
Afternoon Slot (PM)*
£29.99 £19.99
SATURDAY AM: £39.99 £19.99
NEXT DAY : 1 Day* £39.99 £19.99
INCLUDES: All England & Wales Counties
EXCLUDES: Channel Islands & IoM
SCOTTISH HIGHLANDS & ISLANDS
DELIVERY TYPE ORDER UNDER £300 ORDER OVER £300
STANDARD : 3-5 Days* £99.99 £59.99
STANDARD 3-5 Days:
Morning Slot (AM)*
£109.99 £69.99
STANDARD 3-5 Days:
Afternoon Slot (PM)*
£109.99 £69.99
SATURDAY AM: n/a n/a
NEXT DAY : 1 Day* n/a n/a
INCLUDES: Angus, Argyll & Bute, Ayr, Highland, Inverclyde, Moray, North/East/South Ayrshire, Orkney, Perthshire & Kinross, Shetland



Delivery Service Types:

STANDARD DELIVERY NEXT DAY DELIVERY
We will arrange with you a suitable, mutual date for delivery which will be via a standard pallet service (approx 110cm x 90cm) with a one man delivery driver.

Please make us aware of any property restrictions and we will arrange a smaller vehicle to deliver your items.

This service is 'kerbside' only and will require you to take the item into your home yourself - the driver will use a pallet truck to bring the item as near to the front downstairs door as possible and only if there are no obstacles such as a narrow entrance or gravel drives. You will need to unpack the item yourself (inc. pallet).

This service is for items that are in-stock only - please give one of our friendly team a call if you are unsure about stock levels.
This service is the same as Standard Delivery (see left), but you must place and pay for your order BEFORE 1pm (GMT) to qualify for next working day delivery*

This service is for items that are in-stock only - please give one of our friendly team a call if you are unsure about stock levels.
SATURDAY AM DELIVERY

This service is surcharge-able and performed in the same way as a Standard Delivery (see above), but you must place and pay for your order BEFORE 1pm (GMT) Thursday before the Saturday to qualify for this delivery.

Items purchased between 1pm Thursday and 5pm Friday may not be sent and rolled over to the following Satuday for delivery instead.

This service is for items that are in-stock only - please give one of our friendly team a call if you are unsure about our stock levels.

PLEASE NOTE:
All delivery charges are PER ORDER and not per item. All delivery options exclude weekend deliveries except Saturday AM Delivery. *Working Days
Postcodes with the prefix AB, BT, DD, HS, IV, IM, KA, KW, PA, PH, PO30+ and ZE are subject to a delivery surcharge.